Ordered the costume on September 19th and received it on October 3rd. I was worried about ording my costume online, I rarely shop online, but after talking with Hana via their Live Chat I felt more at ease and ordered my costume using economy shipping. After a few days I was worried my costume wouldn't come in by my deadline October 17th, I contacted them via email and changed it to expedited shipping. Their customer service is phenomenal they responded quickly and took care of my needs. When I recived my item I was extremely happy since I was told I would recieve it by October 14th, I immediately tried it on. The costume is beautiful and beautifully packaged there are however a few issues with the costume. The octopus is an iron on patch and its coming up a little on the edges, but that is an easy fix and I plan to sew it on to hold better. The stockings need some elastic at the top to help hold them up but that's normal for any thigh high stockings. The material is a little see through but its not a big deal when it's worn. The two biggest issues are the devil horns and the sleeves, the devil horns are uneven and I plan on buying a new pair from party city or another halloween store, the sleeves on the dress are beautiful the lace trim is gorgeous on the entire dress, but the arm holes are uncomfortably tight. If I found this beautiful costume earlier I'm more than positivie I could contact customer service and have it shipped back and fixed, but since I'm still close to my deadline I have my friend who has experience making cosplays help me fix the few issues this item has.
Overall I give the costume, customer service and shipping 5 stars the item has exceeded my expectations and even though it has a few small issues the cost was more than resonable and I even saved money for being a new customer and I can confidently say I will come back to order another costume as I already have my eyes on a few. Thank you Miccostumes!