Our Cosplay Costumes,wigs and other accessories are shipped from China and USA directly. Most of them are ready-to-ship.The shipping time varies on different items and shipping way you choose.You can see the expected delivery time after you add into shopping cart.
We advise you to place an order early so that there is enough time before you receive the items.
We can ship items in your order separately to ensure that you will receive them earlier.
Attention: The processing and shipping of the orders during legal holiday will be delayed to some extent.We appreciate your understanding.
We accept returning for replacement or refund within 3 days after you receive the costumes,dressesor wigs. The cost on the merchandise will be totally refunded. But the shipping cost is not refundable.
Here are some cases in which you can return the merchandise for a replacement or refund:
1: There is something wrong with the quality on the suit
2: The regular size does not fit. (Make sure you provide the correct size or we will not accept refund if we make the same size as the one you provided.)
3: If you plan to return the merchandise, you should make sure it has never been used, worn, altered and there aren' t missing items. The original package, garment tag and tracking number are must-have items for you to receive the refund. Thus, be careful while checking all details on the merchandise please. Please return the costumes back with a shipping number.
Following are conditions on which return is not accepted:
!!!Special Sale items/Clearance products can not be returned for refund, we can offer exchange for them but only the sizes in stock can be exchanged.
1: If you return part of the costumes, the payment can not be refunded.
2: Worn, used or altered items can not be returned.
3: undergarments, socks and stocking can not be returned.
4: Items for one time wear or indoor use like shoe covers, boots tops, costume shoes, etccan not be returned.
5: Prosthetics,fangs, fake teeth, cosmetics, beards, facial hair and any other artificial hair including hair pieces, hair clips, hair extensions, headbands, barrettes, hair accessories, hats with attached hair can not be returned.
I can't seem to edit my previous review, but I wanted to post some pictures I had of the outfit.
MartihopeNov 11 2018
I bought this costume and I'm really satisfied about the quality!
The shipping was fast and all the pieces were seal up one by one. The size respected the size chart, I ordered the S size.
I raccommend to buy this costume in this store!
Susan SchultzOct 22 2018
Very please with shipping, Ordered on a Friday got delivered on Monday. Very pleased with the quality of the costume, Bought this for my 13 year old daughter got the small. Pants are a little big on the waist, But the included belt fixed that. The shirt is a tad tight around the bust area. Make sure you have someone help zipper it up in the back. She is just under 5 foot tall so the leg warmers are too long for her, No worries there, we will buy some smaller ones as she want's grey. Just one little flub up with the knee pads. The elastic is a bit too tight, Daughter crouched down and it cracking a knee pad. Got it back together with some super glue. Will change out the elastic bands. Order with confidence with this company.
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