Our Cosplay Costumes,wigs and other accessories are shipped from China and USA directly. Most of them are ready-to-ship.The shipping time varies on different items and shipping way you choose.You can see the expected delivery time after you add into shopping cart.
We advise you to place an order early so that there is enough time before you receive the items.
We can ship items in your order separately to ensure that you will receive them earlier.
Attention: The processing and shipping of the orders during legal holiday will be delayed to some extent.We appreciate your understanding.
We accept returning for replacement or refund within 3 days after you receive the costumes,dressesor wigs. The cost on the merchandise will be totally refunded. But the shipping cost is not refundable.
Here are some cases in which you can return the merchandise for a replacement or refund:
1: There is something wrong with the quality on the suit
2: The regular size does not fit. (Make sure you provide the correct size or we will not accept refund if we make the same size as the one you provided.)
3: If you plan to return the merchandise, you should make sure it has never been used, worn, altered and there aren' t missing items. The original package, garment tag and tracking number are must-have items for you to receive the refund. Thus, be careful while checking all details on the merchandise please. Please return the costumes back with a shipping number.
Following are conditions on which return is not accepted:
!!!Special Sale items/Clearance products can not be returned for refund, we can offer exchange for them but only the sizes in stock can be exchanged.
1: If you return part of the costumes, the payment can not be refunded.
2: Worn, used or altered items can not be returned.
3: undergarments, socks and stocking can not be returned.
4: Items for one time wear or indoor use like shoe covers, boots tops, costume shoes, etccan not be returned.
5: Prosthetics,fangs, fake teeth, cosmetics, beards, facial hair and any other artificial hair including hair pieces, hair clips, hair extensions, headbands, barrettes, hair accessories, hats with attached hair can not be returned.
When the package first arrived I first checked if everything included in the description was actually there. Logical, then I tried everything on.
Thankfully the skirt isn't too tight, I was afraid due my wider hips size M might be a little too small for it. Though after taking a photograph those worries are out of the window. I was a bit sad to see the shirt was like a crop top. It didn't reach to my waist, but with the cardigan on top I let it slide cause during cosplay you can't see it anyway so why make a fuss about something you cannot see.
Another thing that I noticed is the scarf piece the velcro that makes sure it stays put was sewn on the wrong way, luckily I have a sewing machine and such minor mistake can be fixed even by people who don't have sewing experience. Just remove the stitches and restitch it back. But it is worth noting.
The waist pocket belt can be adjusted to your own waist, though with my anxiety and all I might sew a little bit at the end to prevent the belt to become undone which would be a shame during a con, specially if you can loose it. The legs pockets are a good fit, but like with all things that are attached, movement will make it fall down, considering as you can see I am wearing a Ciput (headgear which goes under a Hijab) I will wear shorts under the skirt to which the leg belts can be pinned to, because again it will be a shame to lose them during a con.
All in all the cosplay feels good, i'll definitely will buy a different cosplay with you guys someday soon.
Froggy JadeJun 14 2019
I am very satisfied with this purchase. I was at first worried about the size of the product as other reviews said it was too large but everything fitted perfectly and I'm rather skinny (it is adjustable and elastic so a larger person could fit as well). I only found the white shirt a little short but I guess maybe that's my preference. It came very neatly packed and included everything as the product description states. The customer service was awesome as well and they answered all my questions quickly and politely and made me more sure about my purchase as I had seen the picture of this product in another website, 10/10 would buy from them again.
Christine WhiteMay 01 2019
Eine hochwertige Uniform, die bequem ist und in meiner regulären Größe passt!
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