Our Cosplay Costumes,wigs and other accessories are shipped from China and USA directly. Most of them are ready-to-ship.The shipping time varies on different items and shipping way you choose.You can see the expected delivery time after you add into shopping cart.
We advise you to place an order early so that there is enough time before you receive the items.
We can ship items in your order separately to ensure that you will receive them earlier.
Attention: The processing and shipping of the orders during legal holiday will be delayed to some extent.We appreciate your understanding.
We accept returning for replacement or refund within 3 days after you receive the costumes,dressesor wigs. The cost on the merchandise will be totally refunded. But the shipping cost is not refundable.
Here are some cases in which you can return the merchandise for a replacement or refund:
1: There is something wrong with the quality on the suit
2: The regular size does not fit. (Make sure you provide the correct size or we will not accept refund if we make the same size as the one you provided.)
3: If you plan to return the merchandise, you should make sure it has never been used, worn, altered and there aren' t missing items. The original package, garment tag and tracking number are must-have items for you to receive the refund. Thus, be careful while checking all details on the merchandise please. Please return the costumes back with a shipping number.
Following are conditions on which return is not accepted:
!!!Special Sale items/Clearance products can not be returned for refund, we can offer exchange for them but only the sizes in stock can be exchanged.
1: If you return part of the costumes, the payment can not be refunded.
2: Worn, used or altered items can not be returned.
3: undergarments, socks and stocking can not be returned.
4: Items for one time wear or indoor use like shoe covers, boots tops, costume shoes, etccan not be returned.
5: Prosthetics,fangs, fake teeth, cosmetics, beards, facial hair and any other artificial hair including hair pieces, hair clips, hair extensions, headbands, barrettes, hair accessories, hats with attached hair can not be returned.
I ordered mine on Oct 6 and received Dec 9, but it was in their New Arrivals at the time which usually take longer to receive. I ordered an XL because of my height (5'10) and I was pleasantly surprised that the suit fit me perfectly! Very comfortable lycra spandex material. The stockings/feet were very nice and soft, also not awkward to move in with the frog feet, however they do slide down a bit since its spandex on spandex. The harness and belt fits pretty well, I will have to make minor adjustments to make them more snug. My least favorite part is the gloves; they are too chunky for my taste, so I will be swapping that part. The bracelet part was fine though; squishy but the thickness is good. I just tried on what came with this costume for now, but I still need a wig, googles, and attach shoes. I will share more pictures in the future. Feel free to contact me on FB: @cosplaycassiepage or IG: @cosplaycassie if you have questions regarding this costume.
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