Our Cosplay Costumes,wigs and other accessories are shipped from China and USA directly. Most of them are ready-to-ship.The shipping time varies on different items and shipping way you choose.You can see the expected delivery time after you add into shopping cart.
We advise you to place an order early so that there is enough time before you receive the items.
We can ship items in your order separately to ensure that you will receive them earlier.
Attention: The processing and shipping of the orders during legal holiday will be delayed to some extent.We appreciate your understanding.
We accept returning for replacement or refund within 3 days after you receive the costumes,dressesor wigs. The cost on the merchandise will be totally refunded. But the shipping cost is not refundable.
Here are some cases in which you can return the merchandise for a replacement or refund:
1: There is something wrong with the quality on the suit
2: The regular size does not fit. (Make sure you provide the correct size or we will not accept refund if we make the same size as the one you provided.)
3: If you plan to return the merchandise, you should make sure it has never been used, worn, altered and there aren' t missing items. The original package, garment tag and tracking number are must-have items for you to receive the refund. Thus, be careful while checking all details on the merchandise please. Please return the costumes back with a shipping number.
Following are conditions on which return is not accepted:
!!!Special Sale items/Clearance products can not be returned for refund, we can offer exchange for them but only the sizes in stock can be exchanged.
1: If you return part of the costumes, the payment can not be refunded.
2: Worn, used or altered items can not be returned.
3: undergarments, socks and stocking can not be returned.
4: Items for one time wear or indoor use like shoe covers, boots tops, costume shoes, etccan not be returned.
5: Prosthetics,fangs, fake teeth, cosmetics, beards, facial hair and any other artificial hair including hair pieces, hair clips, hair extensions, headbands, barrettes, hair accessories, hats with attached hair can not be returned.
Tbh I'm sooo disappointed in the fact that I can't rate 5/5 Strars because the quality is sooo freaking high and I love it so much I didn't regret ordering this cosplay BUT sadly I've got some complaints there :(
Start with the positive ones:
The communication with the seller was perfect as always, helpful & fast.
The shipping was surprisingly fast as well like it took 1-2weeks? And it was a standard one (Europe).
The quality is excellent (see on the photos), I was worried about the size too, that it would be too small or tight but no! And the costume is surprisingly comfortable too ~ (Ordered M)
I found it creative that I can change the jacket. So I can wear the illuminating & normal version freely.
I love about the top that it's this shiny & starry and the most important is that there weren't any of those stupid brasponges in it!
And I like it that the bag is not stiff but soft. I can add things in it too~
Well I've seen that you got some problem with the gloves. Yeah it's a bit small but seems like luckily I got thin & minor hands so I'm fine with it ^^
And here comes the negative ones:
Tbh it bothers me a lot that the short side of the pants is soo short that my butt is a bit out behind so I have to add plus material to it. It's not out that much but . . I mean I don't like these "extremely sexy version" of cosplays that much. This might be only my problem so don't consider this instantly as a negative one.
The mask is way too big. I could even cover all of my face if I want to.
The belt is really too long as well I have to sew it shorter. (It can't be seen on the pictures because I held it tighter with clips)
The paint of heart clips is coming off a lil' tiny bit too.
And yeah it would be great if the hat could be a bit larger because the wig needs more space there :c
In general I LOVE this costume so much (*´꒳`*) I can freely recommend to anyone that can handle these minor issues ~
To start off, QUALITY! It was amazing! And I love how the jacket is reversible and has a neon side as well as her original side. Mask is a bit too big for my face, but I can make it work, I do have a small face after all. The top was a tad too big for me but that was easy fix (and it is sparkly!), and the pants fit perfectly, however I was a little worried on the shorts side that someone would see my butt, however I did end up getting over that cause others there had shorter stuff on at the con. Belt did need adjusting by a lot, I ordered a medium but the belt was big, again though, easy fix, and the bag on the belt of Akali was awesome how you could actually place things inside of it, thought it would have a fake zipper honestly. Also I read a few that said their gloves didn’t fit, but I have slim and small hands so they fit me perfectly, I usually finds gloves too big, but they fit perfectly! (If I knew how to add in photos on my phone I would add some photos of myself in the cosplay, it’s looks awesome!)
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