Our Cosplay Costumes,wigs and other accessories are shipped from China and USA directly. Most of them are ready-to-ship.The shipping time varies on different items and shipping way you choose.You can see the expected delivery time after you add into shopping cart.
We advise you to place an order early so that there is enough time before you receive the items.
We can ship items in your order separately to ensure that you will receive them earlier.
Attention: The processing and shipping of the orders during legal holiday will be delayed to some extent.We appreciate your understanding.
We accept returning for replacement or refund within 3 days after you receive the costumes,dressesor wigs. The cost on the merchandise will be totally refunded. But the shipping cost is not refundable.
Here are some cases in which you can return the merchandise for a replacement or refund:
1: There is something wrong with the quality on the suit
2: The regular size does not fit. (Make sure you provide the correct size or we will not accept refund if we make the same size as the one you provided.)
3: If you plan to return the merchandise, you should make sure it has never been used, worn, altered and there aren' t missing items. The original package, garment tag and tracking number are must-have items for you to receive the refund. Thus, be careful while checking all details on the merchandise please. Please return the costumes back with a shipping number.
Following are conditions on which return is not accepted:
!!!Special Sale items/Clearance products can not be returned for refund, we can offer exchange for them but only the sizes in stock can be exchanged.
1: If you return part of the costumes, the payment can not be refunded.
2: Worn, used or altered items can not be returned.
3: undergarments, socks and stocking can not be returned.
4: Items for one time wear or indoor use like shoe covers, boots tops, costume shoes, etccan not be returned.
5: Prosthetics,fangs, fake teeth, cosmetics, beards, facial hair and any other artificial hair including hair pieces, hair clips, hair extensions, headbands, barrettes, hair accessories, hats with attached hair can not be returned.
The costume itself is absolutely fantastic. :D I ordered a size Large due to the fact that I am 5'9"(175.26 cm) tall but the fit is super tight in my shoulders so be super mindful of the fact that despite ordering the largest size, depending on your measurements(including the 1-3 cm error that occurs with costumes like these), things may still be tight and uncomfortable. Though, after wearing it for a bit, it loosened a little but sitting in the costume is not the most comfortable thing in the world, haha. This costume is so fantastic I WISH there was a XL size so I could wear it forever...Another thing to note is that the belts that go around the kneecaps do not close at all once I put the costume on so I am going to have to find a way to fake that. Regardless of all that, though, the costume is beautiful, it feels great and everything arrived safely and much quicker than I expected during this busy time of the year. =)
Blue MitchellJan 24 2018
This costume is EXCELLENT. The details are amazing and the whole costume is extremely high quality. My biggest gripe is that the sleeves are bit tight but that’s just the material and it’s an easy enough fix. If you’re debating buying this costume absolutely do, you won’t be disappointed!
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