Our Cosplay Costumes,wigs and other accessories are shipped from China and USA directly. Most of them are ready-to-ship.The shipping time varies on different items and shipping way you choose.You can see the expected delivery time after you add into shopping cart.
We advise you to place an order early so that there is enough time before you receive the items.
We can ship items in your order separately to ensure that you will receive them earlier.
Attention: The processing and shipping of the orders during legal holiday will be delayed to some extent.We appreciate your understanding.
We accept returning for replacement or refund within 3 days after you receive the costumes,dressesor wigs. The cost on the merchandise will be totally refunded. But the shipping cost is not refundable.
Here are some cases in which you can return the merchandise for a replacement or refund:
1: There is something wrong with the quality on the suit
2: The regular size does not fit. (Make sure you provide the correct size or we will not accept refund if we make the same size as the one you provided.)
3: If you plan to return the merchandise, you should make sure it has never been used, worn, altered and there aren' t missing items. The original package, garment tag and tracking number are must-have items for you to receive the refund. Thus, be careful while checking all details on the merchandise please. Please return the costumes back with a shipping number.
Following are conditions on which return is not accepted:
!!!Special Sale items/Clearance products can not be returned for refund, we can offer exchange for them but only the sizes in stock can be exchanged.
1: If you return part of the costumes, the payment can not be refunded.
2: Worn, used or altered items can not be returned.
3: undergarments, socks and stocking can not be returned.
4: Items for one time wear or indoor use like shoe covers, boots tops, costume shoes, etccan not be returned.
5: Prosthetics,fangs, fake teeth, cosmetics, beards, facial hair and any other artificial hair including hair pieces, hair clips, hair extensions, headbands, barrettes, hair accessories, hats with attached hair can not be returned.
Overall, an excellent cosplay. I was very pleased with the fabric. The only problems were the belt and leotard. The leotard was too long for me but I fixed it up easily. The on the belt kept falling off, two fell off while at a convention which was stressful, easily fixed by hot glueing them on. The stockings were pretty good, but I had previously bought a white pair which I wore with them. Everything else was perfect!
Girlh***gmail.comMar 28 2018
Almost perfect, The "gem" that went to the cloak broke quickly.. but other than that it's nice
Ashley AndersonNov 01 2017
I ordered this for Halloween, and I LOVED it. It was almost perfect. My only complaint is that the button on the hood fell off, but I hot glued it back on easily. The one on the left arm also came off, but I was able to sew it back on. Otherwise, it was perfect and I couldn't have been any happier with my purchase. I'm 5'5 and roughly 145-155. I ordered a large and everything fit perfectly, except the sleeves were a tad too long but nothing major. I would definitely recommend this.