Our Cosplay Costumes,wigs and other accessories are shipped from China and USA directly. Most of them are ready-to-ship.The shipping time varies on different items and shipping way you choose.You can see the expected delivery time after you add into shopping cart.
We advise you to place an order early so that there is enough time before you receive the items.
We can ship items in your order separately to ensure that you will receive them earlier.
Attention: The processing and shipping of the orders during legal holiday will be delayed to some extent.We appreciate your understanding.
We accept returning for replacement or refund within 3 days after you receive the costumes,dressesor wigs. The cost on the merchandise will be totally refunded. But the shipping cost is not refundable.
Here are some cases in which you can return the merchandise for a replacement or refund:
1: There is something wrong with the quality on the suit
2: The regular size does not fit. (Make sure you provide the correct size or we will not accept refund if we make the same size as the one you provided.)
3: If you plan to return the merchandise, you should make sure it has never been used, worn, altered and there aren' t missing items. The original package, garment tag and tracking number are must-have items for you to receive the refund. Thus, be careful while checking all details on the merchandise please. Please return the costumes back with a shipping number.
Following are conditions on which return is not accepted:
!!!Special Sale items/Clearance products can not be returned for refund, we can offer exchange for them but only the sizes in stock can be exchanged.
1: If you return part of the costumes, the payment can not be refunded.
2: Worn, used or altered items can not be returned.
3: undergarments, socks and stocking can not be returned.
4: Items for one time wear or indoor use like shoe covers, boots tops, costume shoes, etccan not be returned.
5: Prosthetics,fangs, fake teeth, cosmetics, beards, facial hair and any other artificial hair including hair pieces, hair clips, hair extensions, headbands, barrettes, hair accessories, hats with attached hair can not be returned.
First I was hesitate to order but I like the custume very much and it for my son so I place an order the one I like. and hope it get here before holloween to my surprise it did and it look and feel fantastic it very good quality and i love it my son he so happy and we going to mall of America for holloween party thank you for the best custume.
Julian EspinosaOct 23 2013
Just keeping you updated, the costume arrived yesterday and looks phenomenal. I appreciate the delivery and responses. I will do more business with you and will highly recommend this company. Awesome job.
Y. GalatzerOct 25 2012
I have to write more something. Contacted seller with many questions regarding shipping time since we wanted to get it by Halloween.Costume arrived on 10/23, so a week earlier, which made one 12 year old boy extremely happy. The quality of the outfit and the accessories is surprisingly high, the size is perfect per the sizes we supplied so unfortunately this means it will be too small in a matter of months... but for now it is great.
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